Medicaid Modernization – what is it and where we are:

The Iowa Department of Human Services (DHS) will be enrolling the Medicaid consumers in comprehensive managed care organizations (MCOs).   DHS has contracted with four MCOs to provide comprehensive health care services including long-term services and supports (LTSS), which is what you are receiving from Link Associates.


If members do not make a selection, they will be assigned to an MCO. All members will have 90 days after initially being assigned to an MCO to request a change. After that, members may change their MCO annually, or more frequently only for good cause (i.e., member moves, provider no longer with MCO).


We know this process is very confusing and you have our commitment to:

·      Stay on top of all issues

·      Keep ourselves prepared to continue offering you the best services possible

·      Answer your questions and be of support as we transition this system together




Link Associates has contracts with two MCO’s.  These are the companies you will need to select from if you wish to keep your services with Link. Below are the companies and contact information for them.  PLEASE let us know once you have selected your MCO so we can help coordinate all things with you.

                                                                                                                Amerigroup Iowa, Inc.


Phone: 1-800-600-4441


We will continue to evaluate the other MCO’s and if they can support your needs we will be happy to add contracts with them as well.