Medicaid Modernization – what is it and where we are:

The Iowa Department of Human Services (DHS) enrolled Medicaid consumers in comprehensive managed care organizations (MCOs).   DHS has contracted with two MCOs to provide comprehensive health care services including long-term services and supports (LTSS), which is what you are receiving from Link Associates.

 

All members have 90 days after initially being assigned to an MCO to request a change. After that, members may change their MCO annually, or more frequently only for good cause (i.e., member moves, provider no longer with MCO).

 

WHO IS LINK WORKING WITH?

Link Associates has contracts with two MCO’s.  These are the companies you will need to select from if you wish to keep your services with Link. To the right are the companies and contact information for them.  PLEASE let us know once you have selected your MCO so we can help coordinate all things with you.


                                                                                                                Amerigroup Iowa, Inc.

Email: MPSWeb@amerigroup.com

Phone: 1-800-600-4441

Website: http://www.myamerigroup.com/IA


                                                                                                                United Healthcare Services, Inc.

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Email: Iowa_PR_Team@uhc.com

Phone: 1-800-357-0978

Website: https://www.uhc.com